What's new in Eagle
12 October 2020
View and manage tasks in the contact activity feed
With this release we introduce tasks into the activity feed making it easier to view and manage tasks on a contact.
Having tasks within the activity feed helps to provide more context when browsing a contacts history as you can see notes, tasks, communications etc. all together in the timeline. Extra information is now included such as who created the task (or which automation created the task) and when it was created and completed.
We've also added a new Tasks category tab at the top of the feed so you can see all tasks that are linked with the contact in one place.
Tasks are ordered within the activity feed by their due date:
- Tasks that are due in the future show at the top as Upcoming
- Tasks that are overdue show a red Overdue badge
- Tasks where the due date has passed show within the activity feed based on their due date (just like any other activity feed item)