What's new in Eagle

Introducing a brand new way to check in inspection attendees at the property using the Kiosk Mode. This new feature allows you to automatically check-in inspection attendees simply by enabling the Kiosk mode.

Enabling the Kiosk Mode:

• Ensure your mobile app is up to date.
• Go to the Inspections screen and select the desired inspection.
• On the top right of the inspection screen, find and click on the 'Kiosk' button.
• The app will enter the Kiosk mode, keeping your phone unlocked.

Attendee Check-in Process:

• In Kiosk mode, attendees have two check-in options.
• Option 1: Click on the 'Check in now' button.
  • Attendees will enter their Email and Phone.
  • Existing contacts with matching details can be selected.
  • If no match, attendees can proceed by entering their First Name and Last Name, then press check-in.
• Option 2: Scan the QR code.
  
  • Attendees can scan the QR code displayed in Kiosk mode.
  • They will be prompted to enter their contact details and complete self-check-in on their own device.

• A quick walkthrough below:

Benefits of Kiosk Mode:

• Maximise agent's time by focusing on attendee interactions.
• Multiple check-in options for attendees.
• Prevent duplicate contacts by matching existing details.
• Secure Kiosk mode with authentication for exit (e.g., FaceID, pattern, or pin).
• The phone screen stays on throughout the Kiosk mode.
• Automate inspection check-in process, saving invaluable time to connect with attendees.

With the introduction of the Kiosk mode there are more ways now to automate the inspection check-in process as we understand how important time is for an agent at an inspection and is best utilised building genuine connections with the attendees.